FAQ

To book a court:

Rate Type: Off-Peak - $25/hour

• Monday-Friday 6am-6pm

• Saturdays-Sundays 6-8am & 5-10pm

Rate Type: Peak - $35/hour

• Monday-Friday 6-10pm

• Saturday 8am-5pm

• Sunday 8am-5pm

Click here to see our full pricing guide.

The current pricing structure will be in effect from April 1 – May 31. Prices will decrease again in the summer.

All non-members pay a $15 day pass when booking a court or accepting an invitation to play.

When you book a court, you can now choose to split the cost of the court with the other players you invite. This happens through the system so all players will need to add credit cards to their account.

You can earn virtual credits through various means, as part of a member benefit or as a refunded charge. These credits can be used to book a court or sign up for a program. If you split the bill on a reservation, those players cannot use virtual credits to pay for their spot on the court. Virtual credits cannot be used to purchase merchandise or cover guest passes.

Yes! When you book a court you can choose to share the cost of the court with some players and not others when you invite them.

Under Purchase History in your account, a guest spot under an invitation shows the estimated cost for your share of a court booking. This amount shown can either be:

1. The exact amount that is charged to your credit card for your spot,

2. A higher or lower amount that is actually charged to your credit card for your spot based on the number of players who showed up to the reservation, or

The amount that the booker is charged for your spot if they elected to pay for everyone (in this case, you are not also charged).

Our court surfaces are of the highest quality so require a non-marking court sneaker. No black soles (like running shoes). We have them available to purchase if you don’t have them already.

6:00AM-10:00PM, seven days a week.

Members will be able to book courts ten days in advance. Non-members will be able to book courts three days in advance, subject to availability.

We will allow drop ins, but reservations always take priority. In order to assure you get the court time you want, please make a reservation in advance.

Yes, we have a full merchandise shop where clothes, sneakers, paddles, etc. will be available to buy. You can also rent out the paddles we have for sale for a small fee.

If you receive an email indicating you were charged an infraction fine, this usually indicates you jumped on court early or stayed later than your scheduled time.

You will be charged an overstay fee if you start playing on court earlier than your scheduled start time or stay past your end time. This overstay fee is calculated based on each extra half hour of court time and varies by time of day and whether you are a member or guest. For instance, a member who books a court from 9-10am on a Monday and stays until 10:15 will be charged an overstay fee of $15. You will be notified of this charge via email and the fee is referred to as an infraction fine.

Many instructional programs are offered, including group lessons, clinics, or private coaching sessions. Visit our Programs page to learn more. You can also go to the ‘Community’ tab in the app.

When booking a court, filter on ‘Coach’ to preview availability (select a preferred coach or view all). Select a day/time that has a coach available (an hour is recommended). Coach cost is $50-80 per hour for 1 player and $10 for each additional player. This is in addition to the court cost. The guest fee applies to any non-member.

When booking a court you will see an option at checkout to select a specific court for a small fee (auto selection is the default).

Our Pros cannot manually give someone a rating. One can only be given a rating when they have recorded matches entered into the DUPR website. To help get our community rated, we will hold Open Play for DUPR sessions. Our staff will enter match scores from this session for you. Once you create a DUPR account, you will have a rating.

View our cancellation policy here.

Members and guests are expected to wear appropriate clothing at all times. This includes a shirt and non-marking court sneakers. Cell phone usage is highly discouraged on any court of play.